FAQ

What are your shipping times and return policies?

 shipping policy: shipping on domestic orders over $70. please allow up to 5 business days for processing before your order ships.

 return policy: 10-Day Returns For domestic orders (15% return fee). products must be returned unworn, unwashed, and in their original package.

 

What if I am not satisfied with my purchase?

 We believe in 100% customer satisfaction, please refer to our Contact Page with your full name and order number and we will write back to you in hopes of resolving any issues.

 

How do I contact customer service team?

 Please email us at thehasbullashop@gmail.com with your Order ID, your name, email, and as much information as possible and we will be able to assist with any questions you may have. You can also visit our Contact Us page to reach out.

 

I received one of my products but haven't received the other yet?

Please note that multi-product purchases may ship in multiple packages as they are fulfilled by warehouses across the United States. You'll definitely receive everything, it may just come in several boxes!

 

 

What is your brand about?

the hasbulla shop offers a variety of products aiming to satisfy hasbulla fans with affordable merchandise.